Yayasan Jendela Kasih Indonesia

Frequently Asked Questions (FAQ)

Q: What is the Jendela Kasih Indonesia Foundation?
A: The Jendela Kasih Indonesia Foundation is a non-profit organization dedicated to education, humanitarian aid, and healthcare. We are committed to assisting those in need through sustainable and transparent programs.

Q: What is the foundation’s vision and mission?
A:

  • Vision: To build a brighter future for Indonesia through education, healthcare, and humanitarian efforts.
  • Mission: To provide access to education, healthcare services, and humanitarian aid to underserved communities.

Q: Where is the foundation’s office located?
A: Our main office is located at Wisma Tendean, Jl. Kapten Tendean No.7 Ground Floor, RT.2/RW.1, Mampang Prpt., Mampang Prpt. Subdistrict, South Jakarta City, Special Capital Region of Jakarta 12790.

Q: What are the main programs run by the foundation?
A: We have three main programs:

  1. Education:

    • Scholarships for underprivileged children.
    • Construction of educational facilities in remote areas.
    • Training for teachers and educators.
  2. Humanitarian Aid:

    • Emergency assistance for disaster victims.
    • Distribution of basic necessities to impoverished communities.
    • Empowerment programs for local communities.
  3. Healthcare:

    • Free healthcare services.
    • Building clinics in underserved regions.
    • Public health awareness campaigns.

Q: How does the foundation determine beneficiaries?
A: We follow strict selection criteria to ensure aid reaches those who truly need it. This process involves field surveys, document verification, and interviews with potential beneficiaries.

Q: Are these programs limited to Indonesia?
A: Yes, our programs are focused on helping the people of Indonesia, especially in remote and underserved areas.

Q: How can I donate to the Jendela Kasih Indonesia Foundation?
A: You can donate through:

  • Bank transfers to the foundation’s official account.
  • Digital wallets (e-wallets).
  • Donation platforms available on our website.

Q: Will I receive a donation receipt?
A: Yes, we will send you a donation receipt via email or post once your donation is processed.

Q: Is there a minimum donation amount?
A: There is no minimum donation amount. We deeply appreciate any contribution, regardless of size.

Q: Can I request a refund for my donation?
A: Generally, donations are non-refundable unless under specific circumstances agreed upon by the foundation. Please contact us if you have questions about this.

Q: How do I know my donation is being used properly?
A: The Jendela Kasih Indonesia Foundation is committed to transparency. We publish annual reports detailing the use of donation funds. You can also contact us for more information about the program you support.

Q: How can I become a volunteer at the Jendela Kasih Indonesia Foundation?
A: You can sign up as a volunteer by filling out the registration form on our website. Our team will contact you for further steps.

Q: What are the responsibilities of volunteers?
A: Volunteer responsibilities vary depending on the program and current needs, such as:

  • Assisting with educational activities in schools.
  • Distributing aid to disaster victims.
  • Supporting the implementation of free healthcare services.

Q: Is training provided for volunteers?
A: Yes, we provide basic training for volunteers to ensure they are well-prepared for their tasks.

Q: Does the foundation accept collaborations with companies or other organizations?
A: Yes, we are open to partnerships with companies, organizations, or individuals who want to support our programs through sponsorships or strategic collaborations.

Q: What are the benefits of being a sponsor?
A: As a sponsor, you can:

  • Enhance your company’s image through social contributions.
  • Support positive change in the community.
  • Receive reports and recognition from the foundation for your contribution.

Q: How can I propose a partnership?
A: Please contact us via email at contact@jendela.org or through the contact form on our website.

Q: How does the foundation ensure transparency?
A: We publish annual financial reports that are accessible to the public. These reports include detailed information on income, expenses, and program impacts.

Q: Is the foundation audited regularly?
A: Yes, our foundation is audited by independent accounting firms to ensure funds are used effectively and in line with our objectives.

Q: Can I visit the foundation’s program sites?
A: Yes, you can visit program sites by arranging a schedule with our team in advance.

Q: Is my personal data secure?
A: Yes, we use encryption technology and security protocols to protect your personal data.

Q: Will the foundation use my data for other purposes?
A: Your data is only used for administrative purposes and communication related to the foundation’s programs. We will not share your data without permission.

Q: What should I do if I want my data removed from the foundation’s system?
A: You can contact us to request the removal of your personal data.

Q: Is there an administrative fee deducted from my donation?
A: Yes, a small portion of donations is used for administrative costs, but we strive to maintain efficiency so that the majority of funds go directly to the programs.

Q: How can I get updates about the foundation’s programs?
A: You can subscribe to our newsletter via email or follow the Jendela Kasih Indonesia Foundation on social media for the latest updates.

Q: What should I do if I encounter a scam using the foundation’s name?
A: Please report it to us via email at contact@jendela.org or through our official contact number.

For further inquiries, please contact us via:

  • Email: contact@jendela.org
  • Phone: (021) 79194411
  • Address: Wisma Tendean, Jl. Kapten Tendean No.7 Ground Floor, RT.2/RW.1, Mampang Prpt., Mampang Prpt. Subdistrict, South Jakarta City, Special Capital Region of Jakarta 12790

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